Mission

To enable Northerners to improve their health, safety and quality of life though the provision of first aid training and products and Community Services.

Vision

To be the Premier First Aid Training and Community Service organization in every community in the NWT/NU.

Values

Integrity - The council values integrity in us, our employees, and in supporting and providing service to the communities and our stakeholders

Service Excellence - The council values service excellence by being accountable with all our stakeholders, clients, and employees.

Caring - The council promotes a caring and compassionate environment - we are truly concerned about the well being of communities and each other. 

Tradition - The council values everyone's contributions to the organization and we share our past experience and knowledge through our history of tradition.