This website uses cookies. Cookies remember you so we can give you a better online service. By continuing to browse this website you are agreeing to our use of cookies. Find out more about how we use cookies.
OK
Your region is set to . If this is incorrect, please change your location. Change Location
logo
|  | 
Search
Portal | Careers | Branch Locations | Contact us
 Toll Free: 1-800-555-5555
  • SEARCH
    Search
  • FIRST AID TRAINING
  • |
  • FIRST AID KITS & PRODUCTS
  • |
  • COMMUNITY SERVICES
  • |
  • SAFETY TIPS & RESOURCES
  • |
  • HOW YOU CAN HELP
  • About Us
  • Media Centre
  • Order of St. John
  • Customer Service

  • HOME | Contact us | Privacy Policy | My SJA

Your Location is: , To change location, click here >>

  • Accueil
    • À propos de nous
    • Ce que vous pouvez faire
    • Centre de presse
    • Conseils de sécurité
    • eReg
    • Formation en secourisme
    • L'Ordre de Saint-Jean
    • Service à la clientèle
    • Services à la collectivité
  • Corporate Gift
  • Courses
  • Fundraiser 360
  • HomeCurrently selected
    • eRegistration
    • About Us
    • Community Services
    • Customer Service
    • First aid training
    • How You Can Help
    • Media Centre
    • Safety Tips and Resources
    • St. John International
    • The Order of St. John
    • Privacy Policy
    • MySJA
    • SearchPage
    • St John Instructor Alberta
    • Alberta Provincial Competitions
    • What to Expect at the St John Alberta Provincial
    • Alberta Awards of Excellence and Order of St John Nominations
    • First Aid Summer Seat Sale
    • Intranet-Redirect
  • Homesafe
  • Press Releases
  • Sweater
CUSTOMER SERVICE
LIFE-SAVING AWARD APPLICATIONS
    REQUEST FIRST AID EVENT COVERAGE
      REQUEST A COPY OF YOUR FIRST AID CERTIFICATE
      REQUEST FOR THERAPY DOG SERVICES
      CONTACT US
      FAQS
      LIFE SAVING AWARD APPLICATION
      REQUEST FIRST AID COVERAGE FOR YOUR EVENT

      Home>Customer Service>FAQs
      • Tweet
      • DONATE LOCALLY >
      • DONATE NATIONALLY >
      • BUY A KIT >
      • TAKE A COURSE >
      Page Content

      Frequently Asked Questions

       

      Q:  I lost my first aid certificate.  How do I get a copy? 
       
      A:  Please contact your local office for a reprint. Please note, however, there is an admin fee for reprinted certificates.
       

       
      Q:  How do I become a therapy dog volunteer?
       
      A:  Thank you for your interest in becoming a therapy dog volunteer – Please visit our Therapy Dog webpage to learn more about becoming a therapy dog volunteer.
       

       
      Q:  How do I get first aid coverage at my event?
       
      A:  Please visit our First Aid Coverage webpage to learn more about coverage and how to request coverage for your event.
       

       
      Q:  How do I volunteer with SJA?
       
      A:   Please visit our Volunteer webpages to learn more about becoming a volunteer with SJA.

       



      Q:  I would like to arrange for therapy dog visits. How do I go about this?
       
      A:  Please visit our Therapy Dog webpage to learn more about requesting therapy dog visits.

        


       

      Q:  Do you provide training for the dogs? 


      A:  We provide testing to certify the dogs, but do not provide the training itself. We recommend contacting a local puppy/dog obedience center for training information.

       


        
      Q:  Is my first aid certificate valid across Canada?

      A:  Our first aid courses are designed to meet the local provincial/territorial requirements – as such, your employer may or may not accept an out-of-province certificate

       


       
      Q:  What are the requirements for my school/work? 


      A:  While we can recommend the courses that are most commonly required or advise as to the provincial/territorial requirements for workplaces, your school or workplace may have special requirements, or go above the minimums set by legislation. We always recommend checking with your work/school to ensure you take the course you need.

      __________________________________________________________________________ 

       

       


       

       

      • About Us

        • Mission, Vision & Values
        • SJA History in Canada
        • Corporate Information
        • Locations
      • Media Centre

        • Media Contacts
        • News Releases
      • The Order of St. John

        • Membership (Roll of the Order)
        • The Order of St. John in Canada
        • International Initiatives
        • St. John's Canadian Initiatives
        • St. John Eye Hospital
        • The Canadian Honours System
        • Honours & Awards
        • Fellowship
      • Customer Service

        • Request a copy of your First Aid Certificate
        • Request First Aid Coverage for Your Event
        • Request for Therapy Dog Services
        • Life Saving Award Application
        • Contact Us
        • FAQs
      • Contact us

        • Contact us form >>
      logo
      St. John Ambulance is an international humanitarian
      Organization and is a foundation of the Order of St. John.
      History / St. John Links / Contact St John International / About St. John

      Copyright 2021 - St. John Ambulance Canada. All Rights Reserved.
      Charitable Organization number:

      HOME | Contact us | Privacy Policy | Cookie Statement | My SJA