Privacy Policy

St. John Ambulance Canada is committed to respecting the privacy of individuals and recognizes the need of people with whom we do business (clients, students, volunteers, customers), and employees for the appropriate management and protection of any Personal Information that you agree to provide to us.
 
The following policy statement tells you how and why we collect information on you and how we use that information. It discloses the information gathering and practices for St. John Ambulance Canada (SJA) web site: https://www.sja.ca.

Personal Information

There are some places on the SJA site where we may ask for personal information, in order that we can present correct information to you. We will ask you to register or to provide personal information when you visit our site, enter a contest, complete on-line surveys, shop, register for courses and training, request information or submit content. This information is used to contact visitors who have asked for information or when otherwise necessary. Users can be removed from the mailing list at any time by submitting a mailing list removal request via email. SJA will not sell personal information.
 
Registration forms may ask for demographic information like postal codes, age, or gender. Demographic and profile data collected on our site is used to tailor the information to meet the needs of our audiences. If we are going to share the personal information you provide to us with third parties who are affiliated with our sites, or who provide services to our sites, we will inform you as to how that information will be used and will not release that information unless we have your approval to do so. We may also share aggregate information about our visitors and registered users.
 
Occasionally we may present a special contest or promotion sponsored by another organization. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s), we will let you know when we request your information. We also use visitor log-in information to help us ensure that only registered users have access to certain areas of our web site.

Ordering Products

When you voluntarily provide us with personal information such as name, shipping and billing address, and credit card number when ordering products online, we use the information to fulfill your order. We may forward the information collected to other SJA employees or contractors or to other computer systems (such as secure electronic commerce servers) to complete the requested transaction.

Online Surveys

When you voluntarily provide us with personal information as part of an online survey, we use it to analyze and determine results. We may forward the information collected to other SJA employees or contractors to perform the actual analysis. You are under no obligation to participate in such surveys. If you provided the information to us in error, you may request its removal.

I.P. Addresses

We use your IP address to determine location help diagnose problems with our server, and to administer our Web site. Your IP address is used to gather broad demographic information and statistics.

Links to Third Party Sites

This site contains links to other sites we believe will be of interest and value to our visitors. These other sites may send you their own cookies, collect data or solicit personal information. We do not control these cookies or the content of these third parties. Once you leave our servers, the use of any information you provide is governed by the privacy policy of the site you are visiting. SJA is not responsible for the privacy practices or the content of such Web sites. We only provide these links as a convenience, and the inclusion of a link does not imply endorsement of the linked site by SJA.This site contains links to other sites we believe will be of interest and value to our visitors. These other sites may send you their own cookies, collect data or solicit personal information. We do not control these cookies or the content of these third parties. Once you leave our servers, the use of any information you provide is governed by the privacy policy of the site you are visiting. SJA is not responsible for the privacy practices or the content of such Web sites. We only provide these links as a convenience, and the inclusion of a link does not imply endorsement of the linked site by SJA.

Choice/Opt-out

Users may choose not to provide information when requested or at any time may choose to discontinue receiving communications from us. To request deletion of your information from our database, e-mail: info@sja.ca.

Cookies Policy

Welcome to St. John Ambulance’s Statement on the Use of Cookies (“Cookie Statement”) for this web site (the “Site”). Your use of the Site is subject to this Cookie Statement. Your use of this Site is also subject to all applicable laws and regulations, including those regarding copyright, trademark, and other intellectual property rights.

The Site offers information on courses, products and services that are available to you depending on where in Canada they are required. As used throughout the Site, the terms “SJA,” “St. John,” “Priory,” “Priory of Canada of the Most Venerable Order of the Hospital of St. John of Jerusalem,” “Council,” “our,” “we,” “us,” “our,” and other similar terms may refer to one or more of St. John Ambulance, St. John Ambulance BC/Yukon Council, St. John Ambulance Alberta Council, St. John Ambulance Saskatchewan Council, St. John Ambulance Manitoba, Nunavut and Northwest Territories Council, St. John Ambulance Ontario Council, St. John Ambulance Federal District Council, St. John Ambulance National Office, St. John Ambulance Quebec council, St. John Ambulance New Brunswick Council, St. John Ambulance Nova Scotia/PEI Council, St. John Ambulance Newfoundland and Labrador Council or one or more of their branches. All of these terms are used for convenience only and are not intended as a precise designation of any of particular entity.

PLEASE READ THIS COOKIE STATEMENT CAREFULLY BEFORE USING OR OBTAINING ANY MATERIALS, INFORMATION, PRODUCTS OR SERVICES THROUGH THE SITE. BY ACCESSING THE SITE, YOU AGREE TO ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, THIS COOKIE STATEMENT. We reserve the right to change, update, or correct any of this Cookie Statement or any information contained in the Site at any time without notice by posting an amended statement to the Site. Your continued use of the Site means that you accept and agree to the revised Cookie Statement. If you do not accept this Cookie Statement (as amended from time to time), please exit the Site immediately. 

What is a Cookie?

A cookie is a text file that contains small amounts of information that are downloaded to your computer or mobile device when you visit a web site. A cookie is then sent back to the originating web site on each subsequent visit or to another web site that recognizes that cookie. Cookies are useful because they allow a web site to recognize a user’s device. You can find more information about cookies at: www.allaboutcookies.org.

Cookies on this Site

On the Site, cookies do several different jobs. They let you navigate between pages efficiently, remember your preferences, and generally improve your experience on the Site. They can also help to ensure that advertisements that you see online are more relevant to you and your interests. 

The cookies used on this Site can be categorized in four ways: (1) cookies that are strictly necessary; (2) cookies that assist with the performance of the Site; (3) cookies that record functionality requests; and (4) targeting cookies. Each of these is further explained below. 

Strictly Necessary Cookies 

These cookies are essential in order to enable you to move around the Site and use its features, such as accessing secure areas of the Site. Without these cookies, services that you have requested, such as registering for a course online, cannot be provided. These cookies do not gather information about you that could be used for marketing purposes. By using this Site, you agree that we may place these types of cookies on your device. 

Performance Cookies 

These cookies collect information about how you use this Site. For example, they may collect information on which pages you visit most often or if you received an error message from one of the pages on this Site. These cookies do not directly collect information that identifies you. When you provide information that identifies yourself, we may use these cookies to provide relevant information on the Site based on information that you have provided and your activities on the Site. By using this Site, you agree that we may place these types of cookies on your device. 

Functionality Cookies 

These cookies allow the Site to remember the choices that you make, such as your user name, language preference, or the region that you are in. The Site then uses that information to provide enhanced features. These cookies can also be used to remember changes that you have made to text size, font, and other parts of the Site that you can customize. While the information collected by these cookies is anonymous, these cookies may be able to identify you when combined with other data because they track certain ISP information for your settings. They do not gather any information about you that could be used for advertising or remembering where you have been on the Internet. When you choose to make changes to options or settings on the Site, you agree that St. John Ambulance may place functionality cookies on your device. By using this Site, you agree that we may place these types of cookies on your device. 

Targeting Cookies

These cookies collect several pieces of information about your browsing habits. They are usually placed by advertising networks such as Google or Doubleclick. They remember that you have visited this Site and share this information with other organizations, such as advertisers. They do this in order to provide you with targeted advertisements that are more relevant to you and your interests. Although these cookies can track your visits to sites on the Internet, the cookies themselves do not usually know who you are. Without these cookies, online advertisements that you encounter will be less relevant to you and your interests. By using this Site, you agree that we may place these types of cookies on your device. 

How to Restrict or Block Cookies?

You can adjust the settings in your browser in order to restrict or block cookies that are set by the Site (or any other site on the Internet). Your browser may include information on how to adjust your settings. 

Alternatively, you may visit www.allaboutcookies.org to obtain comprehensive general information about cookies and how to adjust the cookie settings on various browsers. This site also explains how to delete cookies from your computer. You may also opt out of certain providers’ targeting cookies by using an opt-out scheme that is provided by www.youronlinechoices.eu

Please be aware that restricting cookies may impact the functionality of the Site. 

Revised 06/2015 

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